Guaranteed Heating & Cooling
Grove CityOH 43123
 (614) 877-4401

Reviews Of Guaranteed Heating & Cooling

5.00 41 Reviews
Jennifer Schaffer
May 02, 2017

We had a mishap at our condo that killed our AC. Not only did these guys try everything to save the unit, they explained everything they were doing. In the end we needed a new one and the price couldn't be beat. Thank you so much!

Doug Gouty
Sep 05, 2016

Prompt. Professional service at a reasonable price... 75 for the capacitor and 150 for the weekend service call. As for people complaining about price... As plumbers say, "The washer costs 99 cents, $99 for knowing how to install it." If you want to be so cheap do it yourself.

Julie Dean McMahon
Aug 06, 2016

Tom has been wonderful taking care of our AC. This company got back with us quickly, and made sure they fully repaired the issues. Highly recommend and will continue to use if we have other issues.

Rec Kec
Jul 06, 2016

I have used this company over the years. They have always been quick to schedule, prompt on time and reasonable on price. It's the first one that has always really impressed me. I call and they are always able to be there right away. See if your internet provider can match that. I recommend them.

Jennifer Phillips
Jun 29, 2016

We had another guy out at around 7pm last night who said he charged the freon and added a booster. It stopped working 10 minutes after he left. I called him immediately and he said I would need a new fan and/or an entire new unit. He had me send him the model and serial numbers to my current condenser unit and said he would text me back with prices and that he wouldn't take a credit card. Would have to be a cashiers check for parts and a personal check for labor....ummmm NO! I called Guaranteed last night around 10pm after suffering all day because my house was 85 degrees and climbing. They could have a tech out between 12-2pm the next day. Ben showed up, was friendly, professional and informative. I explained the problem, he immediately took the top of the unit and said, "I'm going to save you a lot of money. The capacitor needs replaced. It's fried." I asked if he could do that today, he said absolutely. The entire time he was working, which was less than an hour, he explained that the coils also needed to be cleaned. And did it for me! He also changed my thermostat inside because I had purchased a programmable one. He was very efficient, cleaned up after himself, even had a conversation about dogs with my youngest daughter. I will be using these guys for all my heating and cooling needs in the future. Great experience!

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